FREQUENTLY ASKED QUESTIONS

Commonly asked questions to plan your move and awaiting arrival of our dexterous moving team.

Our vision is to provide a one-stop solution for all travel needs of passionate travelers. We hope to provide these services and fulfill the wishes of our customers and maintain it for a long time. Our mission is to exceed customer expectations in the transfer of our goods and documents worldwide. We at Poonia Packers and Movers Pvt.ltd provide value to our customers by providing the most reliable and efficient solutions. We lead the industry by instilling pride in our people. The motto of our company and lies in providing the best express services and rates in the future, reliability of services for the maximum satisfaction of our valued customers in times to come.

Frequently asked questions

Poonia Packers and Movers is a well established PAN India company, having 125+ operative branches at the key locations and the cities. We are in possession of light to heavy modern transport carriers, shifting/transporting equipments, all-weather strong packing, well-trained manpower at all branches. We observe complete safety measures and have proper means, technique and knowledge to handle almost everything from a tiny piece of pin to the heavy machinery. Our main motto is the utmost satisfaction to our wide spread clientele all over India.

Poonia Packers and Movers respects the sentiments and religious importance attached to Pooja material in Indian families. We give top most priority to such articles and pack them as article No. 1. The mandir is always packed in suitably developed and adequately protected well designed Mandir boxes & blocks. The mandir is delivered as a first article under strict supervision of our supervisor and our handling staff wears clean clothes and gloves to maintain its sanctity and impart complete respect to such kind of religious goods.

❓ Frequently Asked Questions – Poonia Packers and Movers

At Poonia Packers and Movers, we believe in providing clear, transparent, and helpful information to all our customers. Below are answers to some of the most frequently asked questions about our moving and relocation services.

🏠 1. What services do Poonia Packers and Movers provide?

We offer complete relocation solutions, including:

House Shifting (Local & Intercity)
Office and Corporate Relocation
Car and Bike Transport
Packing & Unpacking
Loading & Unloading
Storage and Warehousing Services

📍 2. Which cities do you serve?

We provide services in all Indian state capitals and major cities, including:
Hyderabad, Delhi, Mumbai, Pune, Chennai, Bangalore, Kolkata, Ahmedabad, Jaipur, Patna, and many more.

📦 3. What packing materials do you use?

We use high-quality materials like:

Corrugated boxes
Bubble wrap
Foam sheets
Stretch film
Wooden crates (for fragile items)
Our team ensures secure packaging for both domestic and long-distance relocations.

💰 4. How are charges calculated for shifting?

Our pricing is based on:

Distance of relocation
Type and volume of items
Floor level (for loading/unloading)
Vehicle size
Additional services (packing, unpacking, storage, etc.)

We offer free quotes. No hidden charges!

🚚 5. Do you offer door-to-door service?

Yes! We provide 100% door-to-door relocation. We pick up your belongings from your current location and deliver them directly to your new address.

📦 6. Can I track my shipment?

Absolutely. Most of our moving trucks are GPS-enabled, and we offer real-time updates through phone and WhatsApp for your peace of mind.

🔐 7. Are my belongings insured during the move?

Yes. We offer transit insurance to protect your goods against unforeseen damage or loss. Insurance is optional but highly recommended for long-distance and high-value shipments.

🚗 8. Do you transport cars and bikes?

Yes, we provide vehicle transportation for both two-wheelers and four-wheelers using covered and open carriers depending on your requirement and budget.

🕒 9. How much time does the relocation process take?

The time depends on:

Distance of the move
Quantity of items
Service type (local or intercity)

For local moves, shifting is usually completed within 1 day. Intercity moves take 1–7 days depending on the route.

📝 10. What documents do I need to provide?

For household shifting, minimal documentation is required:

Valid ID proof (Aadhar/PAN/Passport)
Address proof for delivery location
Signed consignment sheet
For corporate or vehicle transport, additional documents may be needed.

🧹 11. Do you offer unpacking and rearrangement services?

Yes. Upon delivery, we offer unpacking and basic arrangement of major items like furniture and appliances. Full unpacking service is optional and available on request.

🧰 12. Do you offer services for high-rise apartments or gated societies?

Yes. We are equipped to handle moves in apartments, villas, gated communities, and commercial buildings. We also coordinate with security and facility teams when needed.

❌ 13. What items are not allowed for transport?

For safety and legal reasons, we do not transport:

Flammable liquids
Perishable food
Hazardous chemicals
Arms, ammunition, or illegal goods

📅 14. How early should I book your service?

For best availability and pricing, we recommend booking at least 3–5 days in advance for local moves and 7–10 days for intercity moves.

📞 15. How can I book your services or get a quote?

Booking is easy!
You can:

📞 Call us at +91-9828292807
📧 Email: support@pooniapackersmovers.com
📝 Fill out our Get a Quote Form

Still Have Questions?

Our support team is available 24/7 to assist you.
Feel free to contact us anytime!

FREQUENTLY ASKED QUESTIONS

Commonly asked questions to plan your move and awaiting arrival of our dexterous moving team.

How i can talk to you?

Can you hold the consignment at the destination for a week, if so what are the charges.?

My Family wishes to get our car loaded in our presence. Is it feasible?

How should I believe we will get satisfactory services at the destination of deport?

My Wife would wish to install Mandir before entering the new house at destination. Is it possible?

I had lost nuts and bolts of my bed and had to face lots of inconvenience during my earlier movement. Do you have solution to avoid such problems?

What kind of arrangements does M/s Poonia packers and Movers have for shifting goods to international Locations?

I am worried about my perishable food items. How M/s Poonia Packers and Movers is going to handle and preserve the same?

In case there is damage to the goods under transit, what kinds of settlement/procedures are followed by M/s Poonia packers and Movers?

How many days prior notice Poonia packers and Movers needs to make survey of goods to be shifted?

Though I prefer to engage M/s Poonia packers and Movers for shipment of my goods, but I have been told that their rates are too high. Is it correct and if so, why?